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These are some of the most Frequently Asked Questions we receive. Answers to these questions are posted here for your convenience. If you have additional questions, please contact us and we will be happy to help you. We accept phone calls from 9:30am until 4:00pm Tuesday-Friday and on weekends for current clients and we are known for having a very quick response time to answering e-mails.

About Us

We are family owned and operated! Our lead cake artist has been decorating cakes since she was 10 years old and was assisting her mother. Our company is based on the belief that our customers' needs are of the utmost importance. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals. We would welcome the opportunity to earn your trust and deliver you the best service in the industry.

We have a continual education program so that we are always up to date on current trends and techniques. We are fully insured, licensed and inspected. Please remember that we are available by appointment only and may not be able to accommodate walk in appointment if we are busy with orders. On occasion we will photograph our cakes and we reserve the right to use any photographs for display or promotion without compensation to you.

We accept cash, checks and credit card via PayPal. All PayPal payment need to be made in advance. Our mailing address is diffrent from our buisness location. Please mail any and all contracts, payments, and thank you cards to Enchanted Cakes (attention Amanda) 2955 Mathew Drive, Rockldge, Fl, 32955.

Quality

We provide only the highest quality ingredients in all of our desserts and cakes. We use organic ingredients when we can and our cakes are never frozen and our chocolate is made to order. We do not provide real buttercream Wedding cakes from the Month of May until mid November. You can ask for American Buttercream during these months but please be aware the icing will be dairy free and can only withstand tempertures up to 85 degrees. We are not responsible for any damage to the cake after setup is complete. You are responsible for providing an appropriate and secure table and environment for the cake(s). Cakes are heavy and require a sturdy table, and optimal room temperature of 75 degrees or below.

 If flowers are provided by an outside source, we will arrange up to 25 stems for free, you will be charged for flower picks if the flowers will be inserted into the cake, $1 for each additional stem plus any flower picks required for putting the flowers into the cake. You must acknowledge that fresh flowers are not a food product, and may contain pesticides, insects, dirt, or other contaminants. We are often asked to put real ribbon or other non-edible products on cake. We try whenever possible to use edible products. If you provide the non-edible product(s) we will put it on the cake with the understanding that you will sign a waiver acknowledging that the item(s) are not food products and must be removed before the cake is cut and severed.

Services Provided

Our services include but are not limited to: Hand carved 3-D cakes, Wedding/Groom cakes, Special Occasion cakes, Children Cakes, Adult Cakes, Rice Cereal Treat Cakes, Cupcakes, Mini cupcakes, Brownies, Hand painted candy, Pastry Platters, Mini Cheesecake bites, Truffles, Chocolate covered fruit, Tuxedo and Bridal dipped strawberries, Chocolate dipped pretzels, potato chips, cookies, marshmallows, etc.

Consultations

We are available by appointment only. Consultations can be made over the phone, in person (at a location of your choice) or at our location, your consultation can even be done over the internet. Amanda at Enchanted Cakes will help plan and coordinate the details of your cake and or dessert platter so you can sit back and relax. Each cake is fresh and baked to order. All candy is handmade. Each dessert will be personalized; no picking a number out of a book.

Tastings

Tastings are designed to provide you a taste of our standard cakes, icings and fillings. Our normal tasting platter consists of a white cake, a chocolate cake, a strawberry infused cake, a marble cake and an almond cake. At your tasting you will also be able to try a variety of fondants, and our buttercream as well as our most requested fillings. Tastings of custom cakes and fillings require notice in advance and may result in a fee for the tasting. Standard tastings are free for orders that will have at least 70 servings. Custom tastings or tastings for smaller orders are $25.00. Tastings are for 2-4 people additional people will result in a further $5.00 per person fee. We do tastings outside of business hours because we want to spend quality time with you. The tasting is the perfect time to bring in your design ideas and magazine clippings and talk to us about how best to customize your cake. You need to be prepared for a productive discussion to get the most out of your tasting. We like to limit the tastings to 45 minutes. We hold our tastings at 4657 US HWY.1, Unit C, Rockledge, FL 32955

Last minute orders

We do ask that all orders be placed at least two weeks in advance. If you need a last minute order we need at least 4-5 days depending on the cake and there may be an additional fee. All carved cakes must have 7-14 days notice there is no exception as carved cakes take extra planning. We are unable to take same day orders.

Wedding Cakes

It is never too early to reserve your date and to order your cake, but it can be too late. On average wedding planners and couples book the cake six months in advance of the actual wedding day. You can book closer to the wedding day, but the longer you wait the more you risk your date being unavailable. If you know when you are getting married than you know when you will be eating the cake, so reserve your date today.

To reserve your wedding cake, we require a wedding day reservation deposit of 25%. This deposit is non refundable but will be subtracted from the final price of your cake when you pay the final balance absolutely no later than 14 days prior to your wedding day. We are unable to finalize the price of a wedding cake if the wedding is over eight months away, when the wedding is six months away we will finalize the payment structure. The cost of ingredients can rise or fall due to global conditions or the economy and sometimes we need to raise our prices and sometimes we need to lower our prices.  If your wedding falls within 48 hours before or after a major Holiday our prices will be higher.

Payment

Your initial deposit reserves your event date and is non-refundable. All cakes over $100.00 need to be paid at least two weeks prior to your event. Your order is not confirmed until we have received your signed contract. Payment can be made by cash, check or credit card (via PayPal). Large cake orders placed with less than two weeks notice require payment in full by PayPal at the time of ordering. A fee of $35.00 will be applied for any returned checks.

Enchanted Cakes of Brevard will not tolerate any “bad attitudes “while planning your wedding cake. Any comments thought to be offensive, threatening, rude, or obnoxious toward any employee or partner of Enchanted Cakes will merit a warning; any further comments will result in the termination of our services. In this case, clients will be refunded all monies paid to date less their non refundable deposit. Client agrees to hold Enchanted Cakes of Brevard harmless for any cost beyond the cost of the cake.

Delivery

We deliver most of our cakes. All tiered cakes as well has 3-D cakes are not allowed to be picked up. Our delivery fee is minimal and not only covers our time and fuel costs, but set-up as well. Prices range from $5.00 for local deliveries ( Cocoa Village and some of Rockledge) to $50.00+ for distant deliveries. Most deliveries within Brevard County will be $35.00. Our delivery rate is $35.00 for the first 20 miles and $0.70 for each additional mile. If you or your representatives elect to pick up and set up the cake, you assume all liability and responsibility for the condition of the cake once it leaves Enchanted Cakes possession.

Dietary Restrictions

We do offer low sugar cake and icing in both chocolate and vanilla flavor. If you are in need of Vegan or gluten-free cakes please contact Heavenly Bake Shoppe at (321) 759 - 5986, we work together and your cake will be baked by Heavenly bake Shoppe and decorated by Enchanted cakes.

Our products may contain or come into contact with milk, wheat, nuts, soy, and other allergens. You agree to notify your guests of this risk and hold us harmless for allergic reactions.

Availability

We are available by appointment only please check our home page to see of your date is available. We are a small custom cake shop and bake to order. We only accept a set number of orders per week and once we are booked we can no longer accept any orders.

Flavors

We do not charge extra for any of our flavors/fillings. If you are having a tiered cake each tier can have a separate flavor/filing. If you are ordering standard wedding cupcakes every 24 can have a separate flavor, mini wedding cupcakes can have a separate flavor for every 48 cupcakes.

Minimum order

Carved or 3-D cakes must have minimum of 15-20 servings. Tiered Birthday cakes have a minimum of 24 servings for a round two tier. When ordering cupcakes you must order a minimum of one dozen standard or two dozen mini.

If you are on a budget

We offer wedding cupcakes that are only $2.50 each for standard cupcakes and $1.00 each for mini cupcakes; you can also purchase a small top tier to have your cake cutting ceremony for only $40.00. If you want the look of a traditional wedding cake but you do not want a lot of cake we offer dummy cakes. A dummy cake is food grade Styrofoam that is decorated to look like the rest of your cake. It cuts down on the number of servings and allows you to have the look that you want. Dummy tiers come in round, square and even whimsical or topsy turvy shapes. Many of our destination weddings opt for the dummy tier, this way they can have a three tier wedding cake, they keep the top tier for their first anniversary, serve the middle tier and the bottom tier is fake. Our dummy tiers begin at $35.10 for a small 6 inch inch and go up to $300.00 for a large 16-18 inch ( most decoration is included).

Top Tier

The top tier of a wedding cake is traditionally saved for the first anniversary. If you would like a box to preserve the cake in we can provide one for $5.00 the box will come with a freezer bag inside. You just place the cake in the bag, place the bag in the box and place the box in your freezer, and then you defrost the cake in your refrigerator for 24-48 hours before serving it.

Alcohol infused cakes and fillings

We do offer rum cakes as well as cakes and fillings flavored with your favorite liquor such as Baileys, Kahlua, grand marnier etc. When purchasing these cakes we will ask to see id as they can only be consumed by persons over the age of 21.

If you like to watch Ace of Cakes or Cake Boss here is some pricing information:

The minimum charge for Duff's cakes is $1000.00 and the minimum for a cake from Carlo's Bakery is $11 - $15 per serving not including figures or sugar flowers.

Your dreams really can come true at Enchanted Cakes!

(321) 266-1566

 

Email: info@enchantedcakes.net

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